KYC (Know Your Customer) verification is a mandatory process required to withdraw funds from your account. It helps ensure that the information associated with your account is accurate and up-to-date, enhancing security and compliance.

How to Complete KYC Verification

1. Profile Accuracy: Ensure that your profile information, including your name, email address, and date of birth, is correct before starting the KYC process.
2. Submission Process:
   • Email Notification: A KYC verification link will be sent to the email address associated with your account.
   • Completion Window: You have 30 minutes to complete the KYC process after opening the link from your email.
3. Fees:
   • Initial Submission: The first KYC application is free of charge.
   • Subsequent Attempts: If your initial KYC application is declined, a fee of $3.99 will apply for each additional attempt.
4. Confirmation:
   • Confirm that you do not have any other accounts with the company.
   • Agree to the terms and conditions provided.

Tips for a Smooth KYC Process

1. Verify Your Profile Details: Double-check that all personal information on your profile is accurate and current before beginning the KYC application.
2. Check Your Email: Ensure that the email address associated with your account is valid and accessible, as the KYC link will be sent there.
3. Complete Promptly: Open and complete the KYC link within 30 minutes to avoid having to pay the application fee for a subsequent attempt.
4. Prepare Required Documents: Have your identification documents ready to upload if needed. Ensure they are clear and legible.
5. Review Terms and Conditions: Read and understand the terms and conditions before agreeing to them.